By Viveca Nyström

ISBN-10: 1780632932

ISBN-13: 9781780632933

ISBN-10: 1843346869

ISBN-13: 9781843346869

An review of the advantages and price of Libraries presents counsel on tips to assessment libraries and includes many helpful examples of tools that may be used all through this approach. there's huge specialize in the significance of targets and pursuits, in addition to recommendation on options that may be utilized in the case of libraries that won't be good resourced for undertaking surveys. The textual content could be necessary as a instruction manual, and doesn't think previous wisdom of finance or economics. A consultant on the right way to behavior a cost-benefit research on library companies and a dialogue on how you can use situation research and the personality approach is supplied, as are examples of purchaser surveys, for clients and non-users alike.

  • Provides information on library review, tracking and methods
  • Provides sensible examples and consumer surveys
  • Applies fiscal tips on how to library management

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Extra resources for An Evaluation of the Benefits and Value of Libraries

Example text

The most distinct stakeholder here is the government. The presumed desire is to simulate children, youth, immigrants, the disabled and other minorities by having them read more. From this clear stakeholder request, it is possible to derive the following goal: to increase the borrowing statistics on books for children and youths, as well as books in languages other than Swedish, by 10 per cent over a three-year period. This is obviously more of a performance goal than an impact goal, but it is still a goal that should satisfy our employer.

However, although any changes over time can be clearly seen, statistics do not explain why, and they can be difficult to interpret. It is also easy to manipulate statistics (just as in all other data collection). Statistics alone are not enough if we are to learn more about the expectations, requirements and needs of stakeholder groups. Questionnaires and interviews can supplement the overall picture, as well as observations of how people behave in the library and how they search for information.

The role of these stakeholders is quite simply unique. Although the library does not receive any payment from its registered users, their consumption (both virtual and physical) has untold value. Funders Funders are a group that is nearly as important to the library as its users or customers. In the public sector, funders can exist at several levels ‒ and range from taxpayers to those responsible for approving the library’s budget proposal. For libraries that are not publicly financed, there is clearly a need to demonstrate that the library is rational, productive and efficient compared to other market alternatives.

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An Evaluation of the Benefits and Value of Libraries by Viveca Nyström


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